At STLTH ("we," "our," "us"), your satisfaction is important to us. This Return Policy outlines the terms and conditions for returns, exchanges, and refunds of products purchased through our website. By placing an order, you agree to the terms described below.

We accept returns for unused, unworn, and undamaged items with all original tags and packaging intact. Returns must be initiated within 14 days from the delivery date. Items that are damaged, altered, or not in their original condition may not be eligible for a refund or exchange.

The following items are non-returnable: custom-made or personalized products, items marked as "Final Sale," and gift cards.

To initiate a return, please contact us at [Insert Contact Email] with your order details and reason for the return. Once approved, you will receive instructions for returning your item. Please ensure that the item is securely packaged to prevent damage during transit.

Customers are responsible for return shipping costs unless the return is due to a defective or incorrect item. We recommend using a trackable shipping service, as we are not responsible for lost or undelivered returns.

Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund. Approved refunds will be processed within 7 business days to your original payment method. Please note that shipping fees are non-refundable.

Exchanges are subject to product availability. If you wish to exchange an item, follow the return process and place a new order for the desired product.

If you receive a damaged or defective item, please contact us at invoice@stlth.com within 7 days of delivery. Provide photos of the damage or defect, and we will arrange for a replacement or refund at no additional cost to you.

For any questions or concerns regarding shipping and delivery, please reach out to us:
Email: invoice@stlth.com
Address: UK, London, Bracken House, 1 Friday St,
EC4M 9BT